#1

Multiple charges during my free trial

in Welcome to the Forum ! Fri Dec 22, 2017 6:57 am
by stella • 56 Posts

Hello Friends

If you're a current Hulu subscriber and recently signed up for the 7-day free trial of Hulu with Live TV, or a 30-day trial of live TV Add-ons like Unlimited Screens or Enhanced Cloud DVR, you will potentially see multiple charges on your account for the month in which you signed up for the trial. The second charge is associated with the free trial ending and is a prorated amount of the total monthly charge for that plan or Add-on.
Your regular billing date has not changed. Once your trial is over, your monthly bill will reflect the total charges for the plan and Add-ons you're using on your account and you will be charged on your regular billing date.
If you're seeing multiple charges during your regular billing cycle, then it may be possible that you have two separate subscriptions with Hulu under different email addresses. See our article on locating your secondary account for help.

Thanks

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